This Privacy Policy describes how PMF Engine, operated by Ego Eimi ("Company," "we," "us," or "our"), collects, uses, maintains, and discloses information collected from users ("you" or "your") of the website located at www.pmf.egoeimi.com (the "Site") and all products, services, programs, diagnostics, and engagements offered by the Company, including but not limited to the Pilot-to-Production Diagnostic, PMF Clarity Sprint, and related advisory services (collectively, the "Services").
By accessing the Site or using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site or Services.
1. Information We Collect
1.1 Personally Identifiable Information (PII)
We may collect the following categories of PII when you interact with our Site, apply for our Services, or engage with us:
Contact Information: Name, email address, phone number, mailing address
Professional Information: Company name, job title, role, LinkedIn profile URL, company website
Business Information: Funding stage, runway, number of pilots/PoCs, product description, team size, and other information submitted through application forms or intake questionnaires
Financial Information: Billing address and payment details (processed through third-party payment processors; we do not store full credit card numbers on our servers)
Communications: Content of emails, Slack messages, call recordings (with your consent), and other correspondence related to our Services
Client Engagement Data: Deal context, pipeline information, pilot terms, stakeholder maps, customer conversation notes, and other business data you provide during Diagnostic or Sprint engagements
1.2 Non-Personally Identifiable Information (Non-PII)
We may collect Non-PII that does not directly identify you, including:
Browser type, operating system, and device information
IP address (which may be anonymized)
Pages visited, time spent on pages, click patterns, and other usage data
Referring URLs and search terms
Aggregated demographic information
1.3 Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to enhance your experience, analyze site traffic, and understand usage patterns. You may configure your browser to refuse cookies, though doing so may limit your ability to use certain features of the Site.
Types of cookies we use:
Essential Cookies: Required for basic site functionality
Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics)
Marketing Cookies: Used to deliver relevant advertising and track campaign performance (e.g., Meta Pixel, LinkedIn Insight Tag)
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To provide, manage, and improve our Diagnostic, Sprint, and advisory services
Communication: To respond to inquiries, send engagement-related communications, and provide async support via Slack or email
Application Processing: To evaluate fit and eligibility for our programs based on your submitted information
Billing and Payments: To process transactions and send invoices
Improvement: To analyze usage patterns and improve our Site, Services, methodologies, and deliverables
Marketing: To send you information about services, content, or events that may be relevant to you (you may opt out at any time)
Legal Compliance: To comply with applicable laws, regulations, or legal processes
Anonymized Insights: To develop anonymized, aggregated benchmarks and insights from engagement data (see Section 5)
3. How We Share Your Information
PMF Engine does not sell, rent, or lease your PII to third parties.
We may share your information in the following limited circumstances:
Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., payment processors, email platforms, scheduling tools, CRM systems, cloud storage providers). These providers are contractually bound to use your information only for the purposes we specify.
Professional Advisors: With accountants, attorneys, or other professional advisors as needed for business operations.
With Your Consent: When you explicitly authorize us to share information, such as when providing a testimonial or participating in a case study.
Legal Requirements: When we believe in good faith that disclosure is necessary to: (a) comply with applicable law, regulation, or legal process; (b) respond to a lawful request from a government authority; (c) enforce our Terms of Service; or (d) protect the rights, safety, or property of PMF Engine, our clients, or the public.
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
4. Client Engagement Data
4.1 Confidentiality
We understand that the business information you share during our engagements — including deal context, pipeline data, pilot terms, stakeholder maps, financial projections, and customer conversation insights — is sensitive and confidential. We treat all client engagement data with the highest degree of care and confidentiality.
4.2 Use of Engagement Data
Client engagement data is used solely to deliver the Services you have engaged us for, including producing deliverables such as your Signal Scorecard, Budget Source Map, Blockers Memo, and other diagnostic or sprint artifacts.
4.3 Anonymized and Aggregated Data
With your permission (obtained during onboarding), we may use anonymized and aggregated data derived from engagements to:
Develop industry benchmarks and anonymized distributions
Improve our methodologies, templates, and scoring frameworks
Create educational content or thought leadership
No client will ever be identified in any published benchmark, report, or content without explicit written consent. Anonymized data will be stripped of all identifying information, including company name, founder names, customer names, and deal specifics.
4.4 Case Studies and Testimonials
We will never publish case studies, testimonials, quotes, or identifiable results without your prior written consent. If you agree to participate in a case study as part of a founding client arrangement, the specific content and level of detail will be reviewed and approved by you before publication.
5. Data Security
We implement reasonable physical, administrative, and technical safeguards to protect your information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include:
Encryption of data in transit (SSL/TLS)
Secure cloud storage with access controls
Limited access to client data on a need-to-know basis
Secure communication channels (encrypted Slack workspaces, secure email)
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
Application Data: Retained for up to 12 months after your last interaction, then deleted unless you become a client
Client Engagement Data: Retained for up to 24 months after the conclusion of your engagement, unless a longer period is required for legal, accounting, or legitimate business purposes
Marketing Data: Retained until you unsubscribe or request deletion
Anonymized Data: May be retained indefinitely as it cannot be used to identify you
You may request deletion of your data at any time by contacting us at the email address provided below.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
7.1 General Rights
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to certain exceptions
Opt-Out of Marketing: Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link or contacting us directly
Data Portability: Request your data in a commonly used, machine-readable format
7.2 California Residents (CCPA/CPRA)
If you are a California resident, you have the right to:
Know what personal information we collect, use, and disclose
Request deletion of your personal information
Opt out of the sale of your personal information (note: we do not sell PII)
Non-discrimination for exercising your privacy rights
To exercise your CCPA rights, contact us using the information in Section 11.
7.3 European Economic Area / UK Residents (GDPR)
If you are located in the EEA or UK, you may have additional rights under the General Data Protection Regulation, including the right to access, rectify, erase, restrict processing, and object to processing of your personal data. Our legal basis for processing is typically contractual necessity (to deliver Services) or legitimate interest (to improve our Services and communicate with you).
To exercise your GDPR rights, contact us using the information in Section 11.
8. Third-Party Links
Our Site may contain links to third-party websites, tools, or services that are not operated by us. We are not responsible for the privacy practices, content, or security of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will become effective upon posting of the revised policy at www.pmf.egoeimi.com/privacy-policy. If we make material changes, we will notify you via email (at the address you provided) or through a prominent notice on our Site prior to the changes taking effect.
Your continued use of the Site or Services after any changes constitutes your acceptance of the revised Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a concern, please contact us at:
PMF Engine Operated by Ego Eimi Email: [email protected] Website: www.pmf.egoeimi.dev